Talent & Operations Intern

September 10, 2021

The Hatcher Group seeks to hire an enthusiastic and detail-oriented intern to support our team. The ideal candidate will enjoy collaborating with cross-functional teams to deliver excellent internal customer service and efficient process management. This opportunity will greatly benefit a junior or senior currently enrolled in a business administration or human resources program.

The Talent & Operations Intern will be a valuable team member with exposure to a wide variety of functions within the firm. This position is ideal for someone who thrives in efficiently using systems to complete tasks and develop regular processes. The role will rely on a keen ability to prioritize and independently manage workload. Value will be added to the operational excellence of the team through process improvements, enhanced workflow, superior organization, and open communication. The preferred location is within reasonable commuting distance to Bethesda. Please note, we are currently still remote with limited in-person collaboration.

Essential Duties and Responsibilities:

The Talent & Operations Intern will be a team-player with responsibilities in the following areas:

  • Talent & Culture
    • Assist with talent acquisition including screening, interviewing, and candidate selection
    • Coordinate internal events that increase firm culture and camaraderie
    • Research human resources trends, report on findings, and assist with implementation of best practices
    • Engage in the open enrollment process
    • Partner with VP, Talent & Culture to develop and implement new ideas that enhance our employer brand and increase employee engagement
  • Finance
    • Assist with resource management reporting and tracking
    • Manage corporate credit card receipt reconciliation process
  • Operations
    • Maintain the Hatcher Knowledge Hub with relevant resources
    • Facilitate help desk tickets and troubleshoot with IT vendor
    • Manage incoming correspondence from corporate email inboxes and phone line

The team uses a variety of platforms to execute responsibilities. While previous experience in these systems is not a requirement for consideration, the Talent & Operations Specialist will be expected to learn the systems through on-the-job and self-paced training.

The selected candidate will also be expected to contribute positively to a team environment rooted in the firm’s core values, upholding our community guidelines.

Qualifications and Skills:

  • Currently enrolled in a four-year degree program with previous professional experience from internships
  • Demonstrated ability to learn new systems
  • Knowledge of Microsoft Office, Zoom, and Microsoft Teams
  • Excellent customer service skills
  • Ability to prioritize and manage workload, with attention to deadlines
  • Strong communication and interpersonal skills
  • Thorough approach to organization and multi-tasking
  • Desire to learn operations processes quickly
  • Spirit of initiative and follow through

About The Hatcher Group

The Hatcher Group is a full-service communications and marketing firm, powered by purpose.  We are hard-working, visionary strategists with big hearts who delight in the power of communications and good ideas. Our award-winning team includes persuasive storytellers, smart digital media strategists, savvy public relations professionals, accomplished multimedia designers, inventive visual artists, inspired event planners, and compassionate policy advocates.

Our proud commitment to building a diverse, equitable, and inclusive workplace drives our organizational culture and allows us to deliver exceptional work. 

The Hatcher Group is a Women-Owned Small Business (WOSB) headquartered in Bethesda, Maryland, with offices in Baltimore and Annapolis.

Hatcher is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How to Apply:

Please send resume and cover letter to info@thehatchergroup.com.

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