Values and Community Guidelines
Our values clarify who we are and what drives us. They put into words our commitment to meaningful and impactful work and a safe, equitable workplace for our Hatcher team. We act to ensure our decisions, policies, and culture are deeply rooted in the following values:
We are motivated to create a better world through our work. The issues we work on are often reflective of the social change we want to see in our communities. We are proud of what we do and with whom we work.
Our strong work ethic is driven by our desire to see results for the communities our clients tirelessly support: Veterans, low-income families, people struggling with behavioral health, and countless others. Going above and beyond in pursuit of true impact isn’t something we do sometimes—it’s our everyday.
We work with our clients to build a more equitable world—and we do the same in our Hatcher community. We are better because of the diverse backgrounds of our colleagues and the communities with whom we work, and we are committed to moving beyond diversity and inclusion to true justice in our policies and practices.
We inspire and challenge each other to make the best better. With genuine curiosity and passion, we pride ourselves on our creativity and innovation. We are life-long learners, constantly building on our expertise and staying ahead of the curve.
We see each client and each member of our team as individuals with families, personal triumphs and challenges, and interests and passions outside of the workday. We invest company time and resources into building genuine relationships among our entire Hatcher community.
Empathy is the foundation for all that we do. We actively strive to understand the experiences of others. Empathy is what makes us supportive colleagues and friends as well as compassionate advocates for our clients.
Showing up and doing our best is possible when we take care of our hearts, minds, bodies, and others around us. We make it a priority to care for our own and others’ well-being.
Our Hatcher team has different perspectives, backgrounds, and experiences—that is our strength. Community guidelines are meant to establish clear expectations so everyone has a common understanding of how they will be treated and how they should treat others. They bring to life our mission, vision, and values with concrete behaviors and actions expected at all levels of the firm. By upholding our community guidelines, we create an environment that allows everyone to thrive and grow.
- Everyone at Hatcher, including leadership at all levels, should strive to be as transparent as possible and share relevant information in a timely manner.
- You are part of a team; your work is part of the whole team’s work. Everyone’s piece of the puzzle is valuable—there is no such thing as a small task. Strive to do your best work every time to make the whole project better.
- Create a culture of growth, learning, and development. Encourage staff to engage in professional development and help them discover their strengths and opportunities for improvement. Foster collaboration: share your knowledge and expertise; we can learn a lot from each other.
- Strive to take risks and hone new skills. Create an environment that encourages your peers to do the same and support them.
- View mistakes as opportunities. Respond to your own and others’ mistakes with grace and empathy. Focus on finding a solution.
- Give feedback that is honest, timely, specific, and empathetic. We believe clarity is kindness. Be open to receiving feedback while listening for understanding from your peers, supervisors, those you manage, and other members of the Hatcher team.
- Take care of your physical and mental health. Check in on the well-being of your colleagues and encourage them to prioritize wellness.
- Be mindful that the impact of your words and actions is more important than the intention behind them. You are responsible for your words and actions.
- Work toward embodying anti-racism. Do your part to identify and eliminate racism by educating yourself and changing organizational structures, policies, practices, and attitudes.
- Identify and challenge covert and overt discrimination and harassment, whether it happens in the office, in client work, or in interactions with colleagues. If your behavior is identified and/or challenged, try not to be defensive; listen and reflect.
- Respect others’ sexuality, gender identity, and presentation. If someone shares their pronouns with you, use them.
- Make space for those who aren’t usually heard and take the necessary steps to invite them in. Create an environment where they are heard and valued, not just present.